For a second time in two years, Easy Mobility Services is celebrating being named one of the UK’s leading scooter and powered wheelchair dealerships in a national award that recognises outstanding service to customers of the Motability Scheme. The awards are based on direct customer feedback, and Easy Mobility Services achieved highly commended status in the large dealer category.
Highly commended for delivery of the Motability Scheme
The awards recognise the commitment to going above and beyond to deliver high standards of care and achieving phenomenal feedback from Motability Scheme customers. Across three categories – large with a fleet size over 200, medium with a fleet size between 100 and 200, and small for those with a fleet between 35 and 100 – both a winner and a highly commended accolade was awarded.
Paul Vicary the owner of Easy Mobility Services, commented:
“We are so proud to be highly commended in these awards for a second time, especially as providing excellent customer service for our Motability Scheme customers is something our fantastic team takes very seriously. A huge thank you to all of our customers for their great feedback, it really means a lot that our customer service has made a positive difference to their experience.”
With over 16,000 scooter and powered wheelchair customers throughout the UK, the Motability Scheme offers a worry-free leasing option to disabled people with insurance, breakdown assistance and servicing included.
Ian Goswell, Commercial Services Director, Motability Operations Ltd, added:
“The Motability Powered Wheelchair and Scooter Scheme dealership awards recognise those dealerships who consistently deliver excellent standards of customer service. It’s fantastic to see such high levels of customer feedback for Easy Mobility Services, especially given the difficulties 2020 brought. It’s a genuine pleasure to congratulate you on this highly commended award.”
Help with Mobility
Easy Mobility Services have been providing customers with mobility solutions since 2006 and now have five mobility shops in Essex. We have new and used wheelchairs, mobility scooters and stairlifts, together with a wide range of daily living aids. Two of our mobility shops have working stairlifts for our customers to try out. We pride ourselves on ensuring our customers get the right mobility products for their needs.
Anyone who receives the Enhanced Rate of the Mobility Component of Personal Independence Payment, the Higher Rate Mobility Component of the Disability Living Allowance, War Pensioners’ Mobility Supplement or Armed Forces Independence Payment can exchange part of their weekly payment to lease a new scooter or powered wheelchair through the Motability Scheme.
If you have any questions about the Mobility Scheme or a mobility product please feels free to contact us for help and advice.