Meet the Team
Meet our expert and friendly team members based at our mobility shops across Essex.
MANAGEMENT
Paul Vicary
Managing Director
Paul founded Easy Mobility Services nearly two decades ago. He has driven the growth of Easy Mobility Services to five retail stores with a significant service and repair department covering the whole of East Anglia.
Paul oversees all our Retail Outlets and Stairlift sales which make up a considerable and growing element of Easy Mobility’s service portfolio.
Paul’s knowledge and understanding of the industry are second to none.
MANAGEMENT
Julie Vicary
Marketing Director
Julie’s background in media and marketing has proven itself invaluable to the growth of Easy Mobility.
Since joining her well promotional and advertising campaigns have both increased the company’s footprint in East Anglia and awareness of the products and services we provide.
Julie oversees all Easy Mobility marketing and chances are, if you know who we are, Julie will have played a part.
FINANCE
Paul McLaughlin
Accounts and Finance Manager
I joined Easy Mobility in October 2015 whilst studying for my AAT qualification, qualifying in the summer of 2016. I am now studying towards a CIMA qualification.
My job role includes overseeing most aspects of our accounts, including running our accounting software, and also helping out in other departments of the business when needed.
Ellie May
Accounts Assistant
I started working at Easy Mobility in October 2022. I am currently studying to complete my qualifications, with the ambition to qualify in further courses after.
Having worked in accounts previously, Easy Mobility is giving me new opportunities and helping me enhance my knowledge.
CHELMSFORD
Karen Elrick
Manager
My background has been mainly within the marketing & customer service sector.
After a few years of travelling basically searching for something more fulfilling. I returned to care for my mother and have now settled here in Essex. I joined the Easy Mobility family in May 2023, it was a breath of fresh air to be working within a company whose primary concern is their customer needs.
Looking forward to meeting you.
Anna
Retail Assistant
After 14 years as a home help. I gained a wealth of knowledge and experience working with the products which Easy Mobility Service provide.
I took on this new venture in July 2023 and am thoroughly enjoying the job, my colleagues, our customers and the way the company cares so much.
Outside of work I enjoy being out with friends & family, eating and drinking.
CLACTON-ON-SEA
Roger Dixon
Manager Clacton-on-Sea
I have been in the mobility industry for 20 years now and with Easy Mobility Services since the late noughties. I have been the Clacton store manager for around 2 years now and I am thoroughly enjoying the challenges the role provides. It’s so rewarding being able to offer solutions to help those with mobility and or daily living difficulties to improve their quality of life.
It’s great to often work alongside other healthcare professionals with the refreshing and ever-expanding mobility product range we offer. There are times when I’m not in the office, as I am out fighting crime and restoring order to the great town of Clacton!
Dan Kershaw
Assistant Clacton-On-Sea
I’ve worked in the retail industry for 25 years. My passion and priority is the community that we serve. I take pride in what I do “We ensure we provide the right aid or product to suit our customers and that they leave with an aid that will support them and also hopefully improve the quality of their life.
I joined Easy Mobility Services in January 2023 and I thoroughly enjoy the role and the rewards it provides, knowing I can assist someone with daily living aids.
COLCHESTER
Melissa Gilbert
Manager Colchester
I joined Easy Mobility Services in 2021 to manage the Colchester branch, having come from a varied yet unfulfilling publishing background.
Having cared for my mum, I understood the importance of making her as comfortable as possible and I am keen to help other families do the same.
Whether in the shop or visiting their homes, our customers are of key importance to us and ensuring they have a positive experience is paramount.
At the weekends I can be found lying in my hammock with a glass of something bubbly and my cocker spaniel Ruby at my side.
Pat King
Assistant Colchester
Pat has been with Easy Mobility Services since its takeover of Colchester Mobility in 2014.
Her many years working in assisted living and considerable product knowledge have made Pat a valuable asset to both Easy Mobility Services and more importantly to our customers.
Dave Burgess
Warehouse Operative
I joined Easy Mobility Services in August 2023 after spending over 30 years in the retail sector. I am very excited to bring my experience and be a part of this award-winning family-run business.
We strive to achieve excellent levels of customer care and professionalism whilst still providing that all-important personal service.
BRAINTREE
Jill Hedgecock
Braintree Store Coordinator
I joined Easy Mobility Services just over a year ago as a part-time assistant and became Manager at Heybridge store in May 2019.
I have had years of experience working with all ages and disabilities through volunteering with the British Red Cross and working in a school with children with varying mobility problems.
After nursing both parents and in-laws I feel I can empathise with carers and hopefully give good advice on how to make life more comfortable.
OPERATIONS
John Jacobs
Operations Support Lead
John is a former solicitor and Head of Community Services for the national charity Rethink. When offered the opportunity to become part of the company, he jumped at the opportunity.
“Easy Mobility Services thrives on its integrity and customer care. I’m incredibly privileged to work with a team that epitomises those values.”
Davina Featherstone
Customer Service
My position within Easy Mobility Services is to look after our customers ensuring their stairlifts, mobility scooters and powerchairs are looked after and serviced to our highest standard ensuring we meet our customers' requirements.
I am a real animal lover and spend my spare time looking after my horses, and dogs, spending time with my beautiful daughter, being out in the countryside and enjoying socialising with friends and family.
Richard Bennett
Project Coordinator (Stairlifts)
Richard joined our team this year as our new Stairlift Project Manager following a 40-year career in the public sector.
He enjoys engaging with people from all walks of life and the opportunity of offering them a solution to their particular mobility issues.
He also brings a wealth of first-hand knowledge of mobility challenges through personal family experience.
Rita Osiebe
Operations Coordinator
Rita recently joined the team at Easy Mobility Services, after 22 years in the Court Service and Recently as a Logistics Coordinator at another Mobility Company.
Field Service Team
Alex Mather
Lead Engineer
I've been in the Mobility industry for over 11 years, fixing and maintaining scooters, powerchairs,
I trained as a specialist technician with one of the UK’s renowned manufacturers and I am now proud to bring that expertise to our Easy Mobility Services customers.
Kevin Slattery
Engineer
Kevin joined Easy Mobility Services in September 2021 from his previous role installing 'through the floor lifts'.
Outside of work Kevin is a member of his local running club and recently completed his first marathon.
Patrick Keen
Engineer
Pat joined Easy Mobility Services in December 2023 having spent four years with the NHS East of England Ambulance Trust as a supervisor in the Make Ready Division. Before this, Pat worked in the manufacturing industry for over thirty years.
Pat brings with him a wealth of knowledge in working in the healthcare sector and looks forward to continuing his career with us in providing a first-class service to our customers.”
Jamie Wood
Engineer
I joined Easy Mobility Services in the summer of 2023 with an engineering background in audio visual. When offered the chance to join a family-run business with high standards and morals it seemed the right career change for me.
I now work within a small engineering team and carry out installations, servicing and repairs on stairlifts, scooters and powerchairs.
Geoff Turkentine
Engineer
I spent thirteen years working with a leading UK manufacturer preparing all new scooters and wheelchairs for dispatch before moving into a warranty/ repair role.
Having spent 10 years outside of the industry, I have now taken the opportunity to come back due to my passion and enjoyment of working with mobility products.