We welcome individuals who are looking for a passionate work environment, who possess enthusiasm and drive, and who seek the opportunity to grow and develop both professionally and personally within an award-winning mobility provider.
If you are interested in working at Easy Mobility Services who reward your creativity, initiative, and contribution, then you should explore a career with us.
Stairlift Installation and Mobility Service Technician
Job description
Easy Mobility Services are award-winning Assisted Living experts specialising in the supply and install of Stairlifts, Mobility Scooters, Power Chairs, Specialist Clinical Equipment and Mobility Aids throughout East Anglia. Over the past 15 years, Easy Mobility has built a reputation for excellence and integrity achieving commendation from Motability for outstanding customer services. Due to continued growth, an exciting opportunity has arisen for an engineer/technician to join our team of specialists.
You will be responsible for the installation of new Stairlifts as well as carrying out repairs and routine servicing within our clients’ homes and business premises. As well as delivering and installing you will be able to ensure that they are confident with its usage. You will need to be able to quickly diagnose and repair both mechanical and electrical faults as well as explaining how to avoid breakdowns and demonstrating best user practices to our often-elderly clients. Empathy, patience and a commitment to customer care are essential to the role.
As a member of our specialist team you will:
- Service, install, and maintain equipment (for example mobility scooters, power chairs, Rise and Recline chairs, wheelchairs amongst others)
- Complete comprehensive service reports
- Transport equipment and fulfill deliveries to customers
- Have good workmanship with high-quality standards
- Be a natural problem solver with a can-do attitude
- Be personable, friendly, and amiable
Your role is to make a difference in the lives of our customers, both new and those we have built relationships with over many years. This is a full-time role and you will be required to provide on-call support on a rota basis.
Key Responsibilities.
- Service, install and maintain equipment (for example mobility scooters, power chairs, rise and recline chairs, wheelchairs) amongst others
- Installation of Straight and Curved Stairlifts
- Perform routine servicing on Stairlifts
- Carry out electrical and mechanical fault finding to diagnose faults with a stairlift.
- Undertaking routine maintenance on a range and age of manufactured lifts
- Undertaking corrective maintenance processes, minor repairs, and servicing
- Adhere to Easy Mobility’s safety procedures and policies
- Liaise with your team colleagues in the day-to-day running of jobs
- Completion and submission of all relevant paperwork and reports
- Maintain good housekeeping and service standards on the sites you are responsible for
- Participate in an out of hours on-call rota
Skills Required.
- Commitment to first-class Customer Service
- Customer aware, supportive and friendly, and informative
- Ability to be self-motivated and work with minimum supervision
- Good time management skills
- A proven track record within the stairlift industry is preferable
- Punctual, honest, and Reliable
- High work ethic
- Work well within a small team
- A full driving license
Our ideal engineer will have/be:
- full driving license
- experienced in customer care
- technical knowledge or repair and equipment maintenance
- IT literate
- patient
- flexible
- local to Essex,
- An application for a DBS certificate will be submitted in the event of the individual being offered the position. A copy of our policy on the recruitment of ex-offenders is available upon request.
Benefits
- Fully paid Company Vehicle
- Contributory pension
- Generous holiday entitlement
- i-pad and phone
NO AGENCY CONTACT
Job Type: Full-time
Salary: £26,000.00-£30,000.00 per year
Trainee Assisted Living Technician
Job description
Do you have an active interest in technology or engineering and looking for a career within this field?
If you’re looking for an opportunity that will involve hands-on work as well as technical knowledge then this is the role for you. We have an exciting opportunity for a trainee to join our Operations Team working across the county. We are looking for an enthusiastic individual who is motivated, committed, and keen to learn. A self-starter who is able to manage their time, show initiative, and has a genuine interest in working hard to attain their professional goals. Successful candidates will show self-discipline and an aspiration to build a career.
About the role
Through our training opportunity, you’ll be making the most of your talents, getting to understand operations from the ground up, and doing so with the help of one of the best names in the industry.
You will be trained in all aspects of assisted living from simple product refurbishment to the installation of new Stairlifts as well as carrying out repairs and routine servicing to a wide range of products including highly complex equipment. You will learn to diagnose and repair both mechanical and electrical faults as well as how to avoid breakdowns and demonstrating best user practices.
Applicants do not need any formal qualifications within the industry but must demonstrate a willingness to learn, an aptitude for the technical aspects of the role, and an understanding of the importance of customer service.
Some experience and a clean driving license would be beneficial
The Candidate will also attend training courses provided by the biggest manufacturers in the field and have the opportunity to work with our experienced technicians.
On completion of your apprenticeship, you will be a qualified Field Service Technician, and your role will involve traveling to work at customer sites, a company vehicle, tablet PC, smartphone, and company credit card. additional salary and bonus package.
Reference ID: Internship
Job Type: Full-time
Salary: £6.56-£8.91 per hour
Field Service Technician
Job description
Easy Mobility Services are Assisted Living experts specialising in the supply and install of stairlifts, scooters, specialist clinical, and mobility aids throughout East Anglia.
Over the past 10 years, Easy Mobility Services has built a reputation in the South East for excellence and integrity achieving commendation from Motability for outstanding customer services. Due to continued growth, an exciting opportunity has arisen for an engineer/technician to join our team of specialists.
You will be responsible for the installation of new stairlifts as well as carrying out repairs and routine servicing to a wide range of products both within our clients’ homes and business premises. As well as delivering and setting up these products for customers you will be able to ensure that they are confident with their usage. You will need to be able to quickly diagnose and repair both mechanical and electrical faults as well as explaining how to avoid breakdowns and demonstrating best user practices to our often-elderly clients. Empathy, patience, and a commitment to customer care are essential to the role.
Your role is to make a difference in the lives of our customers, both new and those we have built relationships with over many years. This is a full-time role and you will be required to provide on-call support on a rota basis.
Our ideal technician will have:
- full driving license
- experienced in customer care
- technical knowledge or repair and equipment maintenance
- IT literate
- patient
- flexible
- local to Essex
An application for a DBS certificate will be submitted in the event of the individual being offered the position. A copy of our policy on the recruitment of ex-offenders is available upon request.
Job Type: Full-time
Salary: £26,000.00-£30,000.00 per year
Delivery Driver
Job description
Easy Mobility is a customer focussed provider of assisted living aids. We are pleased to announce that due to expansion we require a mature-minded, enthusiastic individual who is organised with qualities of compassion and empathy to join our team.
You will be delivering goods such as Mobility Scooters, Rise and Recline Chairs, Specialist Beds, and any equipment necessary to help people live better lives. In addition to this, you will be instrumental in assisting our Field Service Technicians in their work as well as providing a valuable transportation facility between our retail outlets throughout Essex.
As a key member of our Field Service Team, your primary purpose will be to
- Deliver products, goods, and parcels safely and efficiently to designated locations within a set timeframe.
- Ensure proper handling and delivery of sensitive materials with authorisation if necessary and deliver high standards of customer care
Our Delivery Driver:
- Keeps accurate records of deliveries and customer authorisation and ensures all documentation is submitted to management on time
- Takes payments where necessary
Is informed on the operation and safety elements of products to confidently and accurately complete a customer handover of goods
- Properly uses and maintains delivery equipment, including vehicle and mobile technology.
- May have to lift heavy products or parcels
- Drives safely and follow all laws and rules of driving to maintain a safe and healthy work environment
- Keeps company vehicle clean and ensure it is well-maintained, has fuel, oil and is ready to drive
- Communicates with customers by phone to update them of the time of deliveries if there have been issues or changes to their estimated time of arrival
- Follows pre-planned diary accurately with minimal deviation
Job Type: Full-time
Salary: £17,000.00 per year
If you would like to apply for a position at Easy Mobility Services please contact John Jacobs at johnj@easymobilityservices.co.uk with your CV.