Easy Mobility Services were more than happy to help out father John Warwick, 56, who thought he would not be able to get to his sons’ wedding at Colchester Town Hall.
Mr Warwick, who is a resident at Woodland View Nursing Home Colchester, is only just beginning to recover aspects of his speech and other communication skills having suffered multiple strokes.
Despite his progress, Mr Warwick is unable to walk and without the correct equipment to help him get outdoors, it looked as though he would miss his sons’ wedding.
Plea from Woodland View Nursing Home
Following a desperate plea for help, Easy Mobility Services came to the rescue.
The firm was able to lend the home a high-end rehabilitation chair.
It meant Mr Warwick could travel across central Colchester and join in the celebrations at David’s wedding.
One of the nurses instrumental in helping get John his chair was Becki Ellis. She said it was an occasion he simply could not miss.
She said: “John never really gets out of the home. The only time he does leave is when he attends hospital appointments and even then it’s on a stretcher.”
“But this was his son’s wedding. He already misses out on a lot already so he couldn’t miss it.
“Easy Mobility Services managed to arrange it at the last minute.”
“Whenever I looked at the hire costs it was always high and there was no way we could have raised that kind of money in just two days.”
More than happy to help
After learning of the upcoming wedding, Becki and her colleagues contacted Easy Mobility Services which produced a mobility chair for Mr Warwick’s needs the following day.
It meant he could attend the ceremony.
Becki said: “I’ve never seen him that happy before.” Ben Upson, the manager of Easy Mobility Services’ Colchester office, also played a key role in helping to organise a mobility chair for Mr Warwick.
He said: “Customer service is our absolute number one focus and providing a high-level chair such as this at the last minute highlights our commitment to that.”
“We deal with high level, complex customers on a regular basis and I never tire of the happiness and freedom that the chairs provide them.”
“Easy Mobility is always willing to help out where and when we can and so we were more than happy to go out of our way to make this possible for John”
Having successfully got Mr Warwick outdoors once again, Becki now admits the care home is keen to find a more permanent solution and acquire a mobility chair which will make moving him around a lot easier.
Mr Warwick has previously had quotes of £2,000 but having successfully borrowed one, the care home is now considering ways in which it could raise funds to purchase one.
Becki added: “John’s needs aren’t likely to change so a permanent one would be ideal really. Just being able to go for a walk in the garden would make such a difference.”