Hi Ben and Paul
Mission accomplished! Many thanks to all of you for your input into this situation –
To Paul for coming up with the solution –
To Ben for expediting it –
To Brendon for fitting the stairlift and retrieving the redundant one –
And finally to the young lady in the Cressing shop who realised my predicament when I phoned, and pressed all the right buttons.
Thanks again – there are now two happy bunnies in Ash Grove.
Best regards
Robin
Easy Mobility Services have done it again! I had a problem last week with scooters offside rear collapsing after going down a very small kerb and managed to get it home in one piece.
Rang you and you were busy with a customer but managed to speak with Steve who came out about 4 hours later and managed to find a similar bracket on his van to the one that had snapped and after a bit of filing/drilling managed to get me up and running and today has just left after fitting a new component.
We were very pleased with our purchase of a riser recliner and would certainly recommend the company to our friends.
I have just collected the New Road King mobility scooter from Tony the New Street Shop Chelmsford Manager. I wish to place on record my sincere gratitude and admiration for the way that, as in all my previous contact with Easy Mobility over several years, your customer service goes well beyond what might be expected from a busy organisation. Many staff have served me to the highest standards, and I hope you will publish this testimonial, as others who would do business with your company are sure to agree with me!
Hi, just wanted to thank you for sending us the Kymco gas strut so quickly, very much appreciated.
