mobility scheme award Archives - Easy Mobility Services

Easy Mobility Services Recognised in National Customer Service Award

Posted on February 4, 2019|

Easy Mobility Services is celebrating being named one of the UK’s leading scooter and powered wheelchair dealerships in a national award that recognises outstanding service to customers of the Motability Scheme. The awards are based on direct customer feedback, and Easy Mobility Services achieved highly commended status in the large dealer category. The awards recognise commitment […]

A very good understanding of my mobility needs…

I just want to say, big thank you to Paul. I am so pleased with my new Illusion scooter & such great service from you and your company. I have used the scooter three times now, what a big difference compared to my old one. Great service and no pushy sales speak, just a very… Read more “A very good understanding of my mobility needs…”

Exceptional!

Easy Mobility Services were diligent, tidy, and exceptional when sorting out our problem. Mrs. Dean

Kindness and Patience Much Appreciated

Dear Paul and Nicky, Thank you for making the process of buying my sister in law a power chair last Saturday so easy.
Nicky- your kindness and patience were much appreciated. Sarah Hiller

Excellent Service

I would just like testify to the excellent service provided by Easy mobility in Braintree. I first made contact to inquire about a Scooter that I needed urgently as I have Multiple Sclerosis and was going on holiday. I spoke with Ms Claire Tracy within a week Claire had the scooter that I asked for… Read more “Excellent Service”

Nothing Short of Outstanding

Following several failed attempts to engage a wheelchair showroom in my local area, I decided to contact Easy Mobility Services after an internet trawl of wheelchair dealers. Initially, a first visit was arranged over the telephone to begin a discussion about buying an active wheelchair. Ben Upson had no hesitation about driving from his Colchester base to visit me at my home address (a… Read more “Nothing Short of Outstanding”

I Can’t Speak Highly Enough of Your Staff Member

I went into the Clacton store on Monday and would like to send an email based on the service I received from a young lady called Amanda. As soon as I entered the shop a lady that worked there, whom I now know to be called Amanda gave me a lovely warm smile and came… Read more “I Can’t Speak Highly Enough of Your Staff Member”

Thank you so much for the total care that you have given me

Dear Paul I have been meaning to write to you, but just have not had time as I have been given freedom after many months of being housebound, I am rarely seen at home now. I thought that it’s time I made the move and bought a scooter, and I am so pleased that I… Read more “Thank you so much for the total care that you have given me”

Personal touch with absolute professionalism

Dear Ben Cliff and I would like to thank you for your prompt and willing response following accidental damage to his electric wheelchair yesterday. It is such a relief to have it back in working order. The prospect of being without the wheelchair for any length of time made us realise what a difference it… Read more “Personal touch with absolute professionalism”

Cliff and Linda Knights

Great Service!

Hi Claire The chair work on Friday went well & all seems to be fine now. Many thanks for sorting things out. Your company provides great service Kind regards Mark Harper

Mark Harper

Happy Bunnies

Hi Ben and Paul Mission accomplished! Many thanks to all of you for your input into this situation – To Paul for coming up with the solution – To Ben for expediting it – To Brendon for fitting the stairlift and retrieving the redundant one – And finally to the young lady in the Cressing… Read more “Happy Bunnies”

Robin

Excellent after sales service

Easy Mobility Services have done it again! I had a problem last week with scooters offside rear collapsing after going down a very small kerb and managed to get it home in one piece. Rang you and you were busy with a customer but managed to speak with Steve who came out about 4 hours… Read more “Excellent after sales service”

Brian Mister MBE

Very pleased

We were very pleased with our purchase of a riser recliner and would certainly recommend the company to our friends.

Mr & Mrs Dennis

Sincere gratitude and admiration

I have just collected the New Road King mobility scooter from Tony the New Street Shop Chelmsford Manager. I wish to place on record my sincere gratitude and admiration for the way that, as in all my previous contact with Easy Mobility over several years, your customer service goes well beyond what might be expected from… Read more “Sincere gratitude and admiration”

Tony Millett

Thank you

Hi, just wanted to thank you for sending us the Kymco gas strut so quickly, very much appreciated. Elaine

Elaine

Chelmsford

Braintree

Clacton

Maldon

Colchester

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