I went into the Clacton store on Monday and would like to send an email based on the service I received from a young lady called Amanda.
As soon as I entered the shop a lady that worked there, whom I now know to be called Amanda gave me a lovely warm smile and came over as it was clear I wasn’t sure what I was looking at.
I’d been set the task of finding out prices of new scooters for my 92 yr old grandmother.
I can’t speak highly enough of your staff member, not only did she know her knowledge but also informed me of weekly payment plans as she’s on disability. She put me at ease on every area and explained things I wasn’t clear on and recommended other areas that may also help her around the home.
I work in retail myself and cannot say how much of an asset to your company Amanda is, she went above and beyond and took the time that most wouldn’t have. She’s very welcoming and warming and I shall certainly be recommending people visit the shop and see her for things they may need due to her lovely service.
Please pass on my heartfelt thank you to her.